Delete Your Account

How To Request Account Deletion

To delete your CHA app account and request deletion of related app data, email info@centralhockeyacademy.com with the subject line CHA App Account and Data Deletion Request.

Include the parent or guardian name, athlete name, account email address, and phone number connected to the account so CHA can confirm the correct record before deleting it.

What Will Be Deleted

When an account deletion request is confirmed, CHA will delete or de-identify the app account profile and personal information that is no longer needed to provide services, including login details, account contact information, app profile information, and optional app preferences.

Data We May Need To Keep

Some records may be retained where required for legal, tax, safety, payment, fraud-prevention, dispute-resolution, program administration, athlete safety, or legitimate business recordkeeping purposes. This may include transaction records, waiver records, attendance and safety notes, registration history, communications related to purchased programs, and records needed to support completed or active services.

Timing

CHA will review deletion requests and respond within a reasonable period. Most verified account deletion requests are completed within 30 days unless additional verification or legally required retention applies.

Data Deletion Questions

For privacy or data deletion questions, contact Central Hockey Academy at info@centralhockeyacademy.com or 416-509-6296.

Read the Central Hockey Academy Privacy Policy and Support page.